Shipping options, estimated delivery times and any applicable taxes or duties are confirmed during checkout for the destination entered.
Before ordering
If an order is time-sensitive or the destination has special delivery requirements, contact us before purchase with the product and destination details.
On arrival
Inspect the outer package and each piece promptly. Keep the packaging while you check the order. If something is missing or damaged, contact us with the order number and clear photographs so the situation can be assessed.
Care by piece
Follow the care note on the individual product page. For general handling, see the Care Guide.